troubleshooting Question

Problem when moving roaming profiles and user data to new server hardware.

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techies123 asked on
Windows Server 2003
8 Comments1 Solution370 ViewsLast Modified:
Hi guys,

I'd appreciate any help here, as this particular problem has got me tearing my hair out!

(there's 500 points up for grabs on this one)

One of our servers (lets call it serverA) is due for retirement, its replacement  - a new server with a different name (serverB) is now in place on the network and has assumed most of the roles previously held by the old machine - The old server has been demoted from DC to a member server.  

The old server held all of our corporate data, and all the users roaming profiles (as well as the redirected My Docs and Desktop folders).  Ive migrated all of the data to the new machine, being careful to retain all NTFS permissions, and recreated the shares on the new machine.  The user login script has been updated to reflect the moved shares:

\\serverA\share becomes \\serverB\share, etc.

The AD properties for the user accounts have been updated to reflect the new path to the roaming profile and home drive locations, and the GPO for the My Docs/Desktop redirect has been updated to point to the new server location.

All client PCs have been purged of locally cached user profiles, and the offline files store has been cleared out on each machine.

*It doesnt work*

When logging on to the domain, users will see their desktop as expected, but then up pops an offline files synchronisation dialogue box stating it is making files on serverA available offline.  As these files have been moved to serverB the synchronisation fails and the workstation acts as if the server is not available.  At this point all of the users desktop icons disappear!

Im at a loss as to what is causing this, my colleagues and I are completely stumped.
Please help!
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