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Windows Update error 8007007A

Fujitsu Laptop has an icon in the taskbar that indicates "WIndows cannot check for updates".

When we do an update we get the following:

First it says we must install update software, when say ok then it acts like it is installing then we get the following error: Windows could not search for updates, error 8007007a.

ANy thoughts?

motley74

I have read that this is common when there are driver issues. If you right-click Computer in the Start Menu and click Manage then in the Computer Management window click on Device Manager under the System Tools heading. If there is anything with a question mark or exclamation mark on them you should fix these by downloading the necessary drivers then try again.

Hope this helps.

KimberleySchouest

ASKER

motley74,
thank you for your suggestion. however, there were no question or exclamation marks. what should i do next?

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motley74

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KimberleySchouest

ASKER

i am running 32 bit. and that worked! thank you! but the only thing is what happens if it doesn't work again?

motley74

It shouldn't happen again as it was proabably just a glitch in the windows update agent that was cleared up by re-installing it. If you do continue to have this issue then we would need to look at what is causing the problem. If it does happen again in the future and you want to try to install the latest windows update agent just go to http://support.microsoft.com and type "latest windows update agent" in the search bar and you will find it.

KimberleySchouest

ASKER

i tried installing the latest windows update agent on microsoft.com but it wouldn't let me install it. it said that windows update was already installed

motley74

Are you using Vista or XP?

The next thing I would try is to download the latest Service Pack (SP3 for XP and SP1 for Vista) and install it manually if it is not already installed. You can check if it is by going to Start Menu and right-clicking on Computer or My Computer and selecting properties from the menu. In the windows somewhere it will say what Operating System is installed and whether a Service Pack is installed.

KimberleySchouest

ASKER

Windows Update is working fine now. and i have vista with SP1. i will notify you if i have any further problems. thank you for your help!