We help IT Professionals succeed at work.
Get Started

why isn't my blackbbery updating my contact list in microsoft outlook when i create a new contact?

snipa911 asked
Last Modified: 2012-08-14
I have a user who has come to me saything that there contacts are not updating to there blackberry\s and visa versa.  The user is setup with a blackberry Curve 8310 with an exchange account setup.  The blackberry is receiving and sending email's no problem but for some reason if I create a new contact on the blackbbery it's suppose to update this wirelessly through the bes to the users outlook contact list.  This isn't happeneing.  What can I do to trouble shoot this?  Does this have something to do with the bes server, exchange server or the blackberry itself.  Thanks

Watch Question
This problem has been solved!
Unlock 1 Answer and 2 Comments.
See Answer
Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

  • Troubleshooting
  • Research
  • Professional Opinions
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE