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snipa911 asked on

why isn't my blackbbery updating my contact list in microsoft outlook when i create a new contact?

I have a user who has come to me saything that there contacts are not updating to there blackberry\s and visa versa.  The user is setup with a blackberry Curve 8310 with an exchange account setup.  The blackberry is receiving and sending email's no problem but for some reason if I create a new contact on the blackbbery it's suppose to update this wirelessly through the bes to the users outlook contact list.  This isn't happeneing.  What can I do to trouble shoot this?  Does this have something to do with the bes server, exchange server or the blackberry itself.  Thanks


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Steven Wells

8/22/2022 - Mon

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Steven Wells

Ensure the besadmin account has full access to the person's mailbox.
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