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Can't open documents (via browser) that their names contain special characters

Last Modified: 2012-06-27

We are are running IIS 6.0 on Windows Server 2003.
The problem is that it's not possible to open via web browser any document (ms-word or pdf or excel) that its name contains spanish special characters (accents). The documents are storage on a virtual directory of the IIS.

For instance, via web browser it's not possible to open this document, because the name of the file contains character "ó":


When trying to open the file, on the web browser it's displayed: "The page cannot be found"

But it is possible to open this document, which its name has no special character:


What kind of setting is missing on the IIS or Windows Server 2003? Has anyone seen this problem before?

Thank you!

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