I am using Outlook 2007, Windows XP SP2. I just installed Outlook 2007 on three computers. One is giving me trouble.
I am using a hosted Exchange server provided by 123together.com.
Starting Outlook, this error message appears:
The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action.
I Click OK.
A dialog box appears asking for Exchange server name and name. I have tried using the user name and the user's email address. When completed, I get this error message:
Cannot open your default email folders. The file C:\Documents and Settings\Barry\Local Settings\Application DataMicrosoft\Outlook\outlook.ost is not an offline folder file.
I click OK. Outlook closes.
I have installed Outlook 2007 on two other machines using exactly the same procedure and have not had this problem. I went to one of these computers, set up a new profile and verified that the user name and user email are both correct and recognized by this Exchange server, so there must be a setting on the subject computer that is awry. Ideas?