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BigBrosMo asked on

Computer keeps locking up/freezing when I use ANY desktop search software

Hi,

I really need the capability of Desktop Search for all my mail and files etc. I was using Copernic quite regularly and just got a new Sony Vaio Z that I wiped clean and installed XP SP3 on. (Sony provided XP drivers). I reloaded Copernic and noticed my machine starting to freeze randomly. Ctrl-Alt-Delete will either do nothing, or go to a blank screen but never bring up the task manager. Often the window I am working in will continue to function but Explorer won't. When I go back to the original window it will then freeze as well. The only fix is a hard boot. I tried deinstalling Copernic and everything works fine. I then installed Microsoft Windows Desktop Search and the same problem began to occur. I deinstalled that, everything works fine, installed Google Desktop Search and BAM, freezes start to happen. I then ran through a bunch of troubleshooting and internet searches and re-enabled some XP services that I had disabled through the BlackViper website but cannot get a desktop search app to run without freezing my computer. I guess the questions come down to:
-what processes or DLLs are used by all 3 programs, or could it be a Hard Drive problem?
- I have tried running the task manager until it froze, not noticing anything spike.
-I have looked at event manager and didn't notice anything consistent
-I have used ProcMon to log until it freezes and again didn't see anything consistent.

Right now I have Copernic desktop search installed but disabled.

How do I troubleshoot this? Thanks.
Web DevelopmentMicrosoft Legacy OS

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BigBrosMo

8/22/2022 - Mon
torimar

Unfortunately, these are freezes, not crashes. If the computer crashed, we'd have dump files to look at.

Some general suggestions on what you could try:
- Disable the Windows indexing service
- Disable anti-virus, firewall, security suites, etc.
- If you have hybrid graphics, switch from Nvidia to Internal Mobile Intel. Should this make a difference, disable the Nvidia system tray control programme.

Hope this helps.
ASKER
BigBrosMo

Thanks torimar. I already had tried the first two suggestions with no success but after your post I changed to the "Stamina" mode on my laptop which uses the integrated graphics and I haven't had the problem since. I can live with this solution but would obviously like the full use/power of my laptop available to me. Why/how would the graphics driver be interfering with search processes?

I disabled the nvidia system tray program after I clean installed XP a few weeks ago so its something more than just that process. Any ideas?

Thanks.
 
ASKER CERTIFIED SOLUTION
torimar

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ASKER
BigBrosMo

Fixed! I upgraded to Dox' Nvidia 181.20 drivers from the laptopvideo2go website and everything works fine! Thanks a lot torimar.
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