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ExcellearnerFlag for United Kingdom of Great Britain and Northern Ireland asked on

iphone and tiscali broadband

Dear experts,

I live in uk and bought a new iphone through O2 and i have tiscali Siemens gigaset SE587 WLAN dsl.

I have difficulty in setting wifi on the iphone connecticity to the the above router. Could some one tell the process.

 I called O2 and tiscali but didi not get soltuion.

Thank you
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JohnGerhardt

8/22/2022 - Mon
JohnGerhardt

Can you see the wireless network being transmitted..? Do you know what encyption you are using..
Have a read of the iphone user guide, It explains how to connect to a wirless network..Post back with any questions..
http://manuals.info.apple.com/en/iphone_user_guide.pdf
 
ASKER
Excellearner

John,

I can see that it is fetching the wifi but it required user id password;

Once i choose my router id, the next screen shows me option 'DHCP', BOOYP, and static. and under these asks for ip address, subnet mask, router, dns search domains

and http proxy deatils

I put the same password on the router on the iphone but it does not accept.

I am sending you the settings on my router.

Kindly help.
Tiscali-settings.doc
JohnGerhardt

Do you have other devices connect to the router that a currently working.. Maybe a laptop,,?
When you go to:
Settings => Wifi
under the section "Choose a Network" what does it say. You shoud see your the name of your network.. Does it have a padlock by it...?
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ASKER
Excellearner

John,

I have a laptop which is connected by wire less.

Yes it does have a padlock by it and signal of wifi is in black colour, then i tick on my net work and it asks for the above details or it straight goes to the pass word.

I enter the same pw on tbe router, but it say unbale to connect.

Thank you
JohnGerhardt

Ok, I think I know where the problem is..
There is a password that is assgined when you enter the router.. Usually associted with an username as well.. This is NOT what we are looking for..
Attached with the encyrption that you have set you have a key, this is what the iphone is looking for.
You should be able to find this key by loggin on to the router and then having a look in the wireless section..
Also you could download this software that shoudl reveal the network that your laptop is using to connect.
http://www.nirsoft.net/utils/wireless_key.html
ASKER
Excellearner

John,

thank youfor the comment,

I have extracted the results and copied below;

kotadp      WEP      1020304050        0@P      Intel(R) PRO/Wireless 3945ABG Network Connection      {F294F2B8-BA89-42C8-B7E1-472CEA80696A}      


I entered both 1020304050 and 0@P, but still unable to access wifi.

Does any of these options have any implications-  'DHCP', BOOYP, and static'

Thank you

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JohnGerhardt

Ok...
kotadp is the name of your wireless network - Correct?
Your WEP key is 1020304050 it is a 64bit key
With this information then you should be able to connect with the iPhone.
On a side note.. I would recommend that you change from a WEP key @ 64 bit strength.. This can be broken in under 10 minutes currently..
ASKER
Excellearner

John,

Correct, kotadp is the name of the network.

I am umbale to connect iwth 1020304050 it is a 64bit key. Still the problem is not resolved. Does any of these options have any implications-  'DHCP', BOOYP, and static'

Suggest to what should i move from WEP key @ 64 bit strength to ?

Thank you¬
JohnGerhardt

DHCP, BOOTP and static, refer to the way that your IP address is going to be obtained.
  1. DHCP, any time
  2. BOOTp, only at bootup
  3. static, assign by you
This will only make a difference if your router isnt assigning an IP address via DHCP. I dont think this is the case but to confirm you could post the response from the command ipconfig on your laptop...
Start => Run => type "cmd" and press enter
in the black box with white writing then you need to type "ipconfig /all" and press enter.. If you could then post the response.
My recommendation is that you move from WEP to WPA. It is much more secure and uses a pass phrase rather then hex to make the key.. Much easier to remember..
This can be done in the settings of the router..
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ASKER
Excellearner

Hi John,

Thanks for the comment.

I have changed to WPA and am attaching the screen shots of before and after changing.

I can wifi sign against the lock in blue and my netweork has got a tick mark against it.

So is it connected now.

Thank you
ipconfig-wpa.doc
ipconfig.doc
ASKER
Excellearner

John,

I have one observation, my iphone is not sving the password/key and i have to enter it everytime.

Is there a way i can store it automatically.

Thank you,
ASKER CERTIFIED SOLUTION
JohnGerhardt

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