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send /receive problem

i work in a company and users use exchange 2007 outlook.One user have a specific unexplaind problem.His outlook sudenly stoped working in send and receive tellng me 0x8004011d error.i tried to make some changes with his profile but nothing.I have deleted him from domain and from  exchange and i created him as user from the begining .Everything went ok.After 2 weeks the same problem cam up again.Also i want to say that both time user had problem the mail from web access was working perfectly.Can anyone tell me if he had seen that problem again and what is the solution?the user is still having problem i cant fix his problem because i cant do anything else .

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8/22/2022 - Mon