Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

Troubleshooting
Research
Professional Opinions
Ask a Question
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

troubleshooting Question

Admin password recovery on Win2000 (HP Proliant)

Avatar of AndersBiro
AndersBiroFlag for Sweden asked on
Microsoft Legacy OSMicrosoft Server Apps
3 Comments1 Solution1608 ViewsLast Modified:
Hello, we got this frustrating problem with a HP EVA3000 storage controller having a HP Proliant DL360 G3 as a management server running Windows 2000 server.
The problem is that the former EVA administrator has left the company and the Windows 2000 server admin password was not documented so I can not log in to this server to run the management software in order to troubleshoot awkward EVA behavior.

I did try to boot from an "Offline NT password recovery disk" which has worked fine in the past to reset Windows admin passwords but in this case it could not detect any windows partitions for password reset.
I was wondering if it could be that it could not read the disks but the drivers for "Smart Array 5i controller" did seem to be included and it did not complain that it could not read the disk either.

So I do not know whether it is a driver issue that prevents the recovery disk from doing its job or whether it is a non-standard Win2000 server installation as I do not know much about EVA Management server practices.

All suggestions in how to reset the admin password are appreciated as this is starting to become a high priority problem so thanks in advance!
ASKER CERTIFIED SOLUTION
Avatar of kmotaweh
kmotaweh

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Commented:
This problem has been solved!
Unlock 1 Answer and 3 Comments.
See Answers