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Exchange ActiveSync Problem

Hi, I'm getting the following message in the event viewer on our Exchange server. I have followed all the suggestions in the Microsoft solution (follow the link in the error), rebooted the exchange server, and I'm still getting the error message. It doesn't seem to be stopping our phones from getting email messages, any ideas???
PS I can confirm that the exchange-oma vd doesn't have required ssl checked.

The mailbox server [xxxx.xxxx.local] has its [/exchange-oma] virtual directory set to require SSL. Exchange ActiveSync cannot access the server if SSL is set to be required. For information about how to correctly configure Exchange virtual directory settings, see Microsoft Knowledge Base article 817379, "Exchange ActiveSync and Outlook Mobile Access errors occur when SSL or forms-based authentication is required for Exchange Server 2003" (http://go.microsoft.com/fwlink/?linkid=3052&kbid=817379).

LeeDerbyshire

Can you find the IIS log file entries that show the server's response when the internal request to /exchange-oma is made?

Claimar

ASKER

here you go, all the logs from the last time it occurred.

2009-01-26 13:50:30 W3SVC1 192.168.0.201 RPC_IN_DATA /rpc/rpcproxy.dll c--xxxx01.clxxxx.local:6002 443 clxxxx\n.virk 90.210.45.103 MSRPC 200 0 64
2009-01-26 13:50:30 W3SVC1 192.168.0.201 RPC_OUT_DATA /rpc/rpcproxy.dll c--xxxx01.clxxxx.local:6002 443 clxxxx\n.virk 90.210.45.103 MSRPC 200 0 0
2009-01-26 13:50:30 W3SVC1 192.168.0.201 PROPFIND /exchange-oma/g.paterson@clxxxx.co.uk/NON_IPM_SUBTREE/Microsoft-Server-ActiveSync/iPhone/Appl7W743JS5WH8 - 80 - 192.168.0.201 Microsoft-Server-ActiveSync/6.5.7638.1 401 1 0
2009-01-26 13:50:30 W3SVC1 192.168.0.201 PROPFIND /exchange-oma/g.paterson@clxxxx.co.uk/NON_IPM_SUBTREE/Microsoft-Server-ActiveSync/iPhone/Appl7W743JS5WH8 - 80 CLXXXX\g.paterson 192.168.0.201 Microsoft-Server-ActiveSync/6.5.7638.1 207 0 0
2009-01-26 13:50:30 W3SVC1 192.168.0.201 PUT /exchange-oma/g.paterson@clxxxx.co.uk/NON_IPM_SUBTREE/Microsoft-Server-ActiveSync/iPhone/Appl7W743JS5WH8/AutdState.xml - 80 - 192.168.0.201 Microsoft-Server-ActiveSync/6.5.7638.1 401 1 0
2009-01-26 13:50:30 W3SVC1 192.168.0.201 PUT /exchange-oma/g.paterson@clxxxx.co.uk/NON_IPM_SUBTREE/Microsoft-Server-ActiveSync/iPhone/Appl7W743JS5WH8/AutdState.xml - 80 CLXXXX\g.paterson 192.168.0.201 Microsoft-Server-ActiveSync/6.5.7638.1 200 0 0
2009-01-26 13:50:30 W3SVC1 192.168.0.201 GET /exchange-oma/g.paterson@clxxxx.co.uk/NON_IPM_SUBTREE/Microsoft-Server-ActiveSync/iPhone/Appl7W743JS5WH8/FolderSyncFile - 80 CLXXXX\g.paterson 192.168.0.201 Microsoft-Server-ActiveSync/6.5.7638.1 200 0 0
2009-01-26 13:50:30 W3SVC1 192.168.0.201 SUBSCRIBE /exchange/g.paterson@clxxxx.co.uk/Inbox/ - 80 - 192.168.0.201 Microsoft-Server-ActiveSync/6.5.7638.1 403 4 5
2009-01-26 13:50:30 W3SVC1 192.168.0.201 POST /Microsoft-Server-ActiveSync User=g.paterson&DeviceId=Appl7W743JS5WH8&DeviceType=iPhone&Cmd=Ping&Log=V4TNASNC:0A0C0D0FS:0A0C0D0SP:1C4I1624S10778R0S0L300H0P 443 clxxxx\g.paterson 82.132.136.195 Apple-iPhone/507.77 200 0 0
2009-01-26 13:50:30 W3SVC1 192.168.0.201 RPC_IN_DATA /rpc/rpcproxy.dll C--XXXX01:6004 443 clxxxx\n.virk 90.210.45.103 MSRPC 200 0 0
2009-01-26 13:50:30 W3SVC1 192.168.0.201 RPC_OUT_DATA /rpc/rpcproxy.dll C--XXXX01:6004 443 clxxxx\n.virk 90.210.45.103 MSRPC 200 0 0
2009-01-26 13:50:30 W3SVC1 192.168.0.201 RPC_IN_DATA /rpc/rpcproxy.dll c--xxxx01.clxxxx.local:593 443 clxxxx\s.garnett 195.112.27.126 MSRPC 200 0 64
2009-01-26 13:50:30 W3SVC1 192.168.0.201 RPC_OUT_DATA /rpc/rpcproxy.dll c--xxxx01.clxxxx.local:593 443 clxxxx\s.garnett 195.112.27.126 MSRPC 200 0 0

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LeeDerbyshire

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Claimar

ASKER

hmmm well spotted, looking at the logs, it looks like he is using an iPhone, which isn't a company phone. I'll get him to stop and see if that sorts it.

thanks.