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Amirsys asked on

Outlook is showing two of the same personal folder, how do I remove one?

I have a user runnig Outlook 2003 and in his list of folders it's showing two of the same personal folder. I have tried to right click the folder and remove it but that option is grayed out on both folders.

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8/22/2022 - Mon

Hi Amirsys,

Go to File > Data File Management

If the same data file is listed two times remove one.

Hello Amirsys,

Here are some ways to remove duplicate personal folders

Hope this helps!

what file am I going to and right clicking? also I have tried all of the options on the link and my regedit is not showing  a folder called Windows Messaging Service
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Amirsys, if the registry edit to remove duplicate folders do not help, then I am out of ideas. You may want to ask a new question.