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1) make sure that you have all the Office updates ( via MS update - NOT windows update ! )<br />
<br />
2) Consider using a command line mailer, or a different mail program ( Thunderbird etc )<br />
<br />
IF an address is not found, is it possible that this is causing dupes, by sending multiples to the previous working address ?<br />
<br />
&nbsp; &nbsp;<br />
I hope this helps !
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1) make sure that you have all the Office updates ( via MS update - NOT windows update ! )

2) Consider using a command line mailer, or a different mail program ( Thunderbird etc )

IF an address is not found, is it possible that this is causing dupes, by sending multiples to the previous working address ?

   
I hope this helps !

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Hi - we are having problems with mail shots. We extract a flat file with Salutation and Email address from a database (with no duplicates). We then create a mail merge in Word 2003 (again checking that there are no duplicates by scrolling through), which uses Outlook Express (default email client) running IMAP on Sendmail through RedHat 5. This goes to the outside world through a Sophos anti-virus/spam box. <br />
<br />
We are getting complaints from users who are getting the same email, 2, 3 sometimes 5 times! When we look at the sent items in Outlook Express, we see these duplicate emails. We are sending probably up to about 2000 at a time. We have checked the OutlookExpress address book and there is no duplication - sometimes the address isn't in the address book but the recipient stil gets it 4 times....!<br />
Compsupp
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Hi - we are having problems with mail shots. We extract a flat file with Salutation and Email address from a database (with no duplicates). We then create a mail merge in Word 2003 (again checking that there are no duplicates by scrolling through), which uses Outlook Express (default email client) running IMAP on Sendmail through RedHat 5. This goes to the outside world through a Sophos anti-virus/spam box. 

We are getting complaints from users who are getting the same email, 2, 3 sometimes 5 times! When we look at the sent items in Outlook Express, we see these duplicate emails. We are sending probably up to about 2000 at a time. We have checked the OutlookExpress address book and there is no duplication - sometimes the address isn't in the address book but the recipient stil gets it 4 times....!
Compsupp

Duplicate emails in Word mail-shot

An email client, email reader or more formally mail user agent (MUA) is a computer program in the category of groupware environments used to access and manage a user's email. A web application that provides message management, composition, and reception functions may internally act as an email client; as a whole, it is commonly referred to as webmail. Likewise, email client may be referred to a piece of computer hardware or software whose primary or most visible role is to work as an email client. Email clients can also have other systems, like calendars, notes and contact managers.

Email Clients

Windows Live Mail is the successor to Outlook Express, a discontinued email and news client bundled with several versions of Microsoft Windows, from Windows 98 to Windows Server 2003, and available for Windows 95 and Mac OS 9. In Windows Vista, Outlook Express was superseded by Windows Mail, then again by Windows Live Mail as separate software. Outlook Express is a different application from Microsoft Outlook. Beginning with Windows Vista Microsoft included Windows Mail, based on large parts of Outlook Express source code.

Windows Live Mail

Microsoft Word is a commercial document editing program that is part of the Microsoft Office suite. It features numerous text-editing tools for creating richly formatted documents, along with tools for the use of macros in Word documents. Word's native file formats are denoted either by a .doc or .docx file extension. Plugins permitting the Windows versions of Word to read and write formats it does not natively support, such as the OpenDocument format (ODF) are available. Word can import and display images in common bitmap formats such as JPG and GIF. It can also be used to create and display simple line-art.