tutorcom
asked on
Drive Invalid Error on Scalar 24 when upgrading from LTO2 to LTO4 drive.
I have an ADIC (Now Quantum) Scalar 24 Tape Library with an LTO-2 Drive. I removed the drive and replaced it with 2 LTO-4 drives. When the library boots up, I reports a Drive 1 Invalid Call Service error for each drive.
I have all the latest firmware installed. Does anyone have any ideas?
I have all the latest firmware installed. Does anyone have any ideas?
ASKER
Hey all,
Sorry for the late response. Though you can purchase a new Scalar 24 library with two LTO-4 drives, older Scalar 24 libraries will only support LTO-3 drives. My Scalar 24 is from ADIC before the company was aquired by Quantum.
Sorry for the late response. Though you can purchase a new Scalar 24 library with two LTO-4 drives, older Scalar 24 libraries will only support LTO-3 drives. My Scalar 24 is from ADIC before the company was aquired by Quantum.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
contact quantum and they will help you replace the tape drive after confirming.