Avatar of sjmc2002
sjmc2002 asked on

How can I get rid of Troj_Generic.DIS

I have a Dell Optiplex GX620 on my network that has been getting the blue screen of death lately.  The blue screen error code is 0x0000008E (0xC0000005, 0x80573FBD, 0xAA73FBE8, 0x00000000).  I have chatted with Dell and they told me to run the system Diagnostic CD.  They said it was propably a memory issue.  The system passed all Dell Diagnostic test, including a custom memory test.

I work for a local municipality and we run Trend Micro Office Scan.  All other PC's on the network have Scan engine version 8.911.  The machine in question is stuck at version 8.900.  I have to update the scan engine from the machine as well as from the server.  I disjoined the machine from the domain and put it back in a workgroup.  I removed Office Scan and installed and ran Trend Micro PC-Cillin 2008 and it found a problem that it could not fix.  It found a TROJ_GENERIC.DIS, the infected file is C:\windows\system32\logoff.log.

I have attached the Hijack This Log.

Please help me, how can I get rid of this thing.  There are a lot of Police Dept system setup and configured on this machine and really do not want to reimage it.
Anti-Virus AppsVulnerabilities

Avatar of undefined
Last Comment

8/22/2022 - Mon

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question

I will try that and let you know what happens.  Thanks.

Hi LingerLonger

The program you suggested found the problem (Worm.AutoRun) and deleted it.  Do I need to run another full scan to ensure that it is gone?  

I am now trying to get Trend Micro Office Scan to install on th emachine from my server.  It will not install, I get the pop up that says install an ActiveX control and I click to install it and then it just pops up over and over.  Also when I try to install windows updates, it gets stuck on scanning for updates.  I think there is something wrong with IE 7.  Do trojans or worms usually mess up the settings in IE??
I started with Experts Exchange in 2004 and it's been a mainstay of my professional computing life since. It helped me launch a career as a programmer / Oracle data analyst
William Peck