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michiele asked on

Internet explorer 7 active scripting (memory usage)

On our citrix farm (presentation server 4.5 / windows 2003 sp2) internet explorer 7 is installed. When i browse to google.com for example internet explorer user over 160mb of memory and incresing. I figured out this is due to the fact active scripting is enabled, when i disable active scripting goolge.com uses about 20 mb of memory.  Whats wrong, does anyone know how to fix this? We should have active scripting enabled...
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johnb6767

8/22/2022 - Mon
ASKER
michiele

Update: when i minimize and maximize internet explorer memory is decreased to about 20MB.. so if i start an internet explorer session to google.com over 160mv of memory is used, when i minimize internet explorern and maximize it the memory usage is normal... what the...??
johnb6767

Process Explorer for Windows v10.21
http://www.microsoft.com/technet/sysinternals/ProcessesAndThreads/ProcessExplorer.mspx

Double click IExplore.exe. What modules are listed? Might help if we know what scripting opbjects are being utilized.....

Once you double click IExplore.exe, double click the next iexplore.exe, and select all, then copy, and paste the call stack here please.....
johnb6767

Windows Script 5.7 for Windows XP
http://www.microsoft.com/downloads/details.aspx?FamilyID=47809025-d896-482e-a0d6-524e7e844d81&DisplayLang=en

This was actually going to be my first suggestion..... Lets see what happens from here though....

Or could even be Java Runtime related....
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ASKER
michiele

Hi Johnb

We run citrix on windows server 2003, the windows script 5.7 is for windows xp..
johnb6767

Thats right. Went to 5.7 for only XP.....My bad.....

5.6 is included in Server 2003. Did you get the info from  Process Explorer?
ASKER
michiele

Hi John, here are the callstacks

First internet explorer:
ntoskrnl.exe+0x397da
ntoskrnl.exe+0x3df9e
ntoskrnl.exe+0x50675
ntoskrnl.exe+0x40720
ntoskrnl.exe+0x3f326
ntoskrnl.exe+0x12bdc3
ntoskrnl.exe+0x12bd92
ntoskrnl.exe+0x33bdf
ntdll.dll!KiFastSystemCallRet
USER32.dll!MsgWaitForMultipleObjectsEx+0xd7
IEUI.dll!DUserRegisterSuper+0x9bd
IEUI.dll!PeekMessageExW+0x21f
IEUI.dll!WaitMessageEx+0x31
IEFRAME.dll!Ordinal300+0xfb0a
IEFRAME.dll!Ordinal101+0x341
IEFRAME.dll!Ordinal101+0x28f
IEFRAME.dll!Ordinal101+0x13f
iexplore.exe+0x147c
iexplore.exe+0x1317
kernel32.dll!ProcessIdToSessionId+0x209


Second:

ntoskrnl.exe+0x397da
ntoskrnl.exe+0x3df9e
ntoskrnl.exe+0x50675
ntoskrnl.exe+0x40720
ntoskrnl.exe+0x3f326
ntoskrnl.exe+0x12bdc3
ntoskrnl.exe+0x12bd92
ntoskrnl.exe+0x33bdf
ntdll.dll!KiFastSystemCallRet
USER32.dll!MsgWaitForMultipleObjectsEx+0xd7
IEUI.dll!DUserRegisterSuper+0x9bd
IEUI.dll!PeekMessageExW+0x21f
IEUI.dll!WaitMessageEx+0x31
IEFRAME.dll!Ordinal300+0xfb0a
IEFRAME.dll!Ordinal101+0x341
IEFRAME.dll!Ordinal101+0x28f
IEFRAME.dll!Ordinal101+0x13f
iexplore.exe+0x147c
iexplore.exe+0x1317
kernel32.dll!ProcessIdToSessionId+0x209
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ASKER
michiele

Hi John,

The stacks above are ieplorers at google.com (maximized)

When i minimize iexplorer and check again the callstack is as follows:

ntoskrnl.exe+0x397da
ntoskrnl.exe+0x3df9e
ntoskrnl.exe+0x50675
ntoskrnl.exe+0x40720
ntoskrnl.exe+0x3f326
ntoskrnl.exe+0x12bdc3
ntoskrnl.exe+0x12bd92
ntoskrnl.exe+0x33bdf
ntdll.dll!KiFastSystemCallRet
USER32.dll!MsgWaitForMultipleObjectsEx+0xd7
IEUI.dll!DUserRegisterSuper+0x9bd
IEUI.dll!PeekMessageExW+0x21f
IEUI.dll!WaitMessageEx+0x31
IEFRAME.dll!Ordinal300+0xfb0a
IEFRAME.dll!Ordinal101+0x341
IEFRAME.dll!Ordinal101+0x28f
IEFRAME.dll!Ordinal101+0x13f
iexplore.exe+0x147c
iexplore.exe+0x1317
kernel32.dll!ProcessIdToSessionId+0x209
 
ASKER CERTIFIED SOLUTION
michiele

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johnb6767

Sorry for the delay getting back to you..... Been a hectic day....

Anyway, I am glad you found the problem......