Avatar of sanjumc27
sanjumc27 asked on

Recovering a lost FortiGate administrator account password

ho do i Recover a lost FortiGate administrator account password
Internet Protocol SecurityHardware FirewallsVPN

Avatar of undefined
Last Comment
BallouHosting

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
itsofmi

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
BallouHosting

1. Use the RJ-45 to DB-9 (or DB-9 to DB-9) serial cable and converter to connect the FortiGate Console port to the management computer serial port.
2. Start a terminal emulation program (HyperTerminal) on the management computer.
   Use these settings: Baud Rate (bps) 9600, Data bits 8, Parity None, Stop bits 1, and Flow Control None.
3. At the Login: prompt, please use following procedure to recover password
   FG login: maintainer
   Password: bcpbYOURSERIALNUMBER (Note that the letters are upper case, no spaces)
   Press "Enter"
   FG# conf sys admin
   (admin)# edit admin
   (admin)# set password xxxxxx<<this will be whatever password, (minimum of four characters) you prefer
   (admin)# end
   FG#
   Now you should be able to log back in to the device from the gui, with the admin username and the password you've just set.
I started with Experts Exchange in 2004 and it's been a mainstay of my professional computing life since. It helped me launch a career as a programmer / Oracle data analyst
William Peck