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troubleshooting Question

Locked out of a Sony Vaio laptop riunning Vista (with a fingerprint reader)

Avatar of Dave_0
Dave_0 asked on
Laptops NotebooksOS SecurityWindows Vista
2 Comments1 Solution1157 ViewsLast Modified:
Hello Everyone,

I've managed to lock myself out of a Sony Vaio laptop. I was moving it onto a new domain, so like usual I re-set the local admin password to 'password', and moved it into a 'workgroup'.

On re-starting I'm horrified to find that it won't let me specify which lockal user account I want to logon as. It will only let me log in as 'user1' (which I don't have the password for), or use the fingerprint reader; to also authenticate 'user1'.

I've treid 'safe mode'; no good, still requires the same authentication. And I've tried 'last known good config', no good either.

Your help would be greatly appreciated.

Thanks,

Dave
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Avatar of Toni Uranjek
Toni UranjekFlag of Slovenia imageConsultant/Trainer

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