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CreasFlag for United States of America asked on

MS Groove - Wont Load Tool Template

I have been using MS Office Groove frequently, and find it a very useful tool.  I have downloaded several tool templates from the MS download site, and would like to use them, but when I follow their documentation, and try to add a tool to an existing workspace (Add a Tool > More Tools > Select a downloaded tool > click OK) I get an error message, which is attached as a screen cap.
This only happens with the templates that were downloaded from MS.  The existing library of templates load fine.  Of course, the templates I really would like to use are the downloaded ones!
Any direction on this is appreciated.
Ken C.
Groove-Error-Message.gif
Microsoft OfficeMicrosoft ApplicationsMicrosoft Development

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Joanne M. Orzech

8/22/2022 - Mon
ASKER CERTIFIED SOLUTION
Joanne M. Orzech

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ASKER
Creas

I looked on the MS support site, but didn't find this.
I had already fixed by re-installing Groove, and ended up with the same fix, getting there a different way.
But, great job finding this solution!
KC
Joanne M. Orzech

Oh - I am so pleased you got it working.  Thanks so much.

Joanne Orzech
Word MVP
I started with Experts Exchange in 2004 and it's been a mainstay of my professional computing life since. It helped me launch a career as a programmer / Oracle data analyst
William Peck