Avatar of hadhazi1
hadhazi1Flag for United States of America asked on

Adobe Acrobat 9 - Problem using the Redaction tool

Hi,

I am having a problem using the redaction tool in Adobe Acrobat 9.

I am redacting personal information from hundreds of searchable PDF files.  At first everything is fine.  I am able to click next to text such as a name or address and it will allow me to highlight letter by letter and number by number.  However, it seems to randomly select a time to change the type of cursor I am using to this sort of bulls eye shape and then all I can do is drag a box over the document instead of selecting individual words or sentences.

This would not be so bad, as I can still drag a box over the words and then mark it for redaction, but many of the words, such as a person's name, are used multiple times throughout the document and I like to be able to copy the name directly from the document and paste it into the "Search and redact" dialogue to save me time.  

I have even made a very short video of the kind of cursor that it turns into.  It is located here http://www.screencast.com/t/d6QHh71q


Can anyone tell me how to toggle back and forth from the kind of cursor that allows me to select individual letters/words to the type of cursor that is shown in the video?

Thanks!

Steve
Adobe Acrobat

Avatar of undefined
Last Comment
hadhazi1

8/22/2022 - Mon
GlennHarris

Nice video. Your doc was likely scanned or received as a fax; Before you redact you need to run OCR; Select the Document menu > Recognize Text w/OCR; (In V9 I see you don't need to click the Edit button and change the PDF output style to searchable text, now it's searchable image) and click OK to OCR the document; Now try redacting;
HTH
ASKER
hadhazi1

Hi

It was scanned as a Searchable PDF prior to us trying to redact it.  When we first start the redaction process we can highlight individual letters, wordds, etc and then at some unknown point the cusor just changes to another format as in the video.

Thanks!

Steve
GlennHarris

The cross-hair cursor means acrobat thinks your mouse is over an image, not text. Again, run OCR, don't try to set the scanner to create a searchable pdf, unless you scanned directly in to Acrobat, that'd be a different story. Still, rerun OCR.
Experts Exchange is like having an extremely knowledgeable team sitting and waiting for your call. Couldn't do my job half as well as I do without it!
James Murphy
ASKER
hadhazi1

HI Glen,

I really appreciate your help!

One other question I have though is why does it work fine for 5 or 10 pages and then all of the sudden turn into the cursor that type of cursor?  Also, what is that type of cursor called so that I can intelligently refer to it.  And, lastly, I am afraid if I run it through Adobe's OCR that it may jumble words up and change words to say things they were not meant to say just because the original document may not have been as clear as possible - for instance a fax of a fax of a fax might not work out too well in an OCR.  Currently I am using a Kodak _1320 with Omnipage Professional 16 to give me the searchable PDF.  It also offers an OCR version as well, but it often changes words to things they do not really say.

GlennHarris

1) The crosshair cursor is (probably) called the snapshot tool, it thinks you want to copy the selected region to the clipboard.
2) To understand why some pages work but not all please upload the PDF so I might test it on my end
3) OCR is definitely not 100% accurate, maybe 98%, so I understand your concern. That said, scanning at 300 or 600 dpi is often better than 72 or 96 dpi; The workaround may be to place the PDF into an InDesign document and edit the OCR'd text there (you can also edit in Acrobat using the Advanced Editing Toolbar Text Touchup tool.
ASKER
hadhazi1

Hi Glenn

I have attached a sample of one of the PDF's I work with.

I am using Adobe 9 Pro Extended for the redaction
Is there no way to toggle between the snapshot tool and other tools?

Thanks for all yourhelp!!

Steve
Sample-PDF-for-Redaction.pdf
Get an unlimited membership to EE for less than $4 a week.
Unlimited question asking, solutions, articles and more.
ASKER CERTIFIED SOLUTION
GlennHarris

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
ASKER
hadhazi1

Hi Glenn,

Yes, it will work normally for a while but as you work it will spontaneously "Change Cursors" and then never change back.

GlennHarris

It could be a lot of things but here's one to look at . . .
With Adobe programs, Acrobat included you can enable keyboard shortcuts; Maybe your keyboard is sending keystrokes to acrobat that it thinks you want to select a different tool. To ensure your keyboard shortcuts are turned off, select the Edit menu > Preferences command. In the General Category, uncheck Use Single-Key Accelerators to Access Tools
ASKER
hadhazi1

Hi Glenn,

Thanks for the tip.  I did go there like you said and it was already unchecked.

I really appreciate your help though!

Steve
This is the best money I have ever spent. I cannot not tell you how many times these folks have saved my bacon. I learn so much from the contributors.
rwheeler23