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troubleshooting Question

Adobe Acrobat 9 - Problem using the Redaction tool

Avatar of hadhazi1
hadhazi1Flag for United States of America asked on
Adobe Acrobat
10 Comments1 Solution5553 ViewsLast Modified:

I am having a problem using the redaction tool in Adobe Acrobat 9.

I am redacting personal information from hundreds of searchable PDF files.  At first everything is fine.  I am able to click next to text such as a name or address and it will allow me to highlight letter by letter and number by number.  However, it seems to randomly select a time to change the type of cursor I am using to this sort of bulls eye shape and then all I can do is drag a box over the document instead of selecting individual words or sentences.

This would not be so bad, as I can still drag a box over the words and then mark it for redaction, but many of the words, such as a person's name, are used multiple times throughout the document and I like to be able to copy the name directly from the document and paste it into the "Search and redact" dialogue to save me time.  

I have even made a very short video of the kind of cursor that it turns into.  It is located here http://www.screencast.com/t/d6QHh71q

Can anyone tell me how to toggle back and forth from the kind of cursor that allows me to select individual letters/words to the type of cursor that is shown in the video?


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GlennHarrisFlag of United States of America image

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