Event 680; Error code 0xC0000064; Failed Logon

MitchV85 used Ask the Experts™
I am currently encountering an issue on a Windows Server 2003, Standard Edition, SP2 server that is running an FTP site in IIS. The Security log on this server is logging multiple Account Logon failure audits for two accounts. There is no set time interval for the occurance of these failed logon attempts, but they do occur approximately 65 times each day. The contents of the event log entry have been listed below:

Event Type:      Failure Audit
Event Source:      Security
Event Category:      Account Logon
Event ID:      680
Date:            2/4/2009
Time:            12:40:49 PM
User:            NT AUTHORITY\SYSTEM
Computer:      Server1
 Logon account:      BobUser
 Source Workstation:      Server1
 Error Code:      0xC0000064

It is my understanding that the 0xC0000064 error code indicates that an account does not exist, however I have confirmed this account's existence in Active Directory. The account is not disabled and is not locked out.

Also, each time before this 680 event is logged, the following event occurs indicating a successful logon of the account in question:

Event Type:      Success Audit
Event Source:      Security
Event Category:      Logon/Logoff
Event ID:      576
Date:            2/4/2009
Time:            3:50:57 AM
User:            Domain1\BobUser
Computer:      Server1
Special privileges assigned to new logon:
       User Name:      BobUser
       Domain:            Domain1
       Logon ID:            (0x0,0x2BFF8836)
       Privileges:      SeTcbPrivilege

Thank you in advance to anyone who can provide some insight into this issue as I am currently stumped.

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Praveen DMInfra Team Lead
Top Expert 2008

1. How is the user connecting to his FTP account..Via FTP or Domain name ?
2. Is the user PWD strong and fullfils the GP... Else make it Strong with alphabets and numerics.
3. Does he sucessfully logs in and access files in FTP account or his login fails compltly.. ?

JFR -->

Infra Team Lead
Top Expert 2008


Thanks for the response Servoadmin.

1 and 3. As a follow up, I notice that I did not clarify that this account is not a user's account. It is an account that is being used as a service account on this server. Because of this I cannot determine if it is trying to connect to the FTP site or authenticate to the domain when these failures are logged.

2. The password is strong and fulfills the requirements of the GP.

The MSKB article link that you have provided is the exact one I'm looking at now :) I'm really stumped on this one.

Thanks again for the response. Let me know if you need any additional information.



Can anyone else provide any insight on this?

password changed but some applications are still trying to use the old password

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