Hi guys. I have a production ML350 server that is rebooting 2-3 times a day with HP's ASR feature. I don't know what's causing it, but here's what I do know:
The system ASR rebooted twice when it was brand new, before it was installed. It seemed isolated, so it was not a worry to me. It hasn't happened for 4 months.
I installed a new firewall system with server software (Watchguard System Manager/Watchguard Management Server), but have since uninstalled the management server).
There was construction near the rack and lots of drywall dust was in/around the server. I blew it out the day before the first ASR.
We have 2 drive arrays. 1 RAID1 with 2x146GB 15K SAS drives, 1 with 3x500GB 7200K SATA drives. The RAID controller is E200i.
The server's running Windows 2003 SBS R2.
HP system management software is installed.
There is no monitor/kb/mouse hooked up, though we can if needed.
I'm heading out there today to troubleshoot.
In the event logs, the source is "HP System" and the category is "System Power."
Error log in the code below.
Thanks for your help. I'm really in a bind here.
The system has rebooted from a Automatic Server Recovery (ASR) event.
Determine the nature of the Automatic Server Recovery (ASR) event, and take corrective action.
WBEM Indication Properties
AlertingElementFormat: 0 0 (Unknown)
AlertType: 5 0x5 (Device Alert)
Description: "The system has rebooted from a Automatic Server Recovery (ASR) event."
EventCategory: 16 0x10 (System Power)
ImpactedDomain: 4 0x4 (System)
OSType: 69 0x45 (Microsoft Windows Server 2003)
PerceivedSeverity: 5 0x5 (Major)
ProbableCause: 111 0x6f (Timeout)
ProbableCauseDescription: "ASR Reboot Occurred"
ProviderName: "HP Recovery"
RecommendedActions: "Determine the nature of the Automatic Server Recovery (ASR) event, and take corrective action."
Summary: "ASR reboot occurred"
SystemModel: "ProLiant ML350 G5"
TIME_CREATED: 128785518270757370 0x1c989bf1cbe39fa