We help IT Professionals succeed at work.

Is it possible to restore a Whitelist from Trend Micro Messaging Security (3.6) to a Newly-Installed Trend WFB 5.1?

Medium Priority
Last Modified: 2013-12-09
During the "Worry-Free" upgrade from 3.6 to 5.1 (which is very rarely free of worry) the install crashed during the attempted upgrade of the Messaging Security portion.

The Security Server and Client updated correctly but I had to manually uninstall/reinstall certain componants to get the Messaging Security installed/working correctly.

Are there specific text files (or other format) of the customer Whitelists that were created in the previous instance of Trend, so that I may restore those Whitelists from tape and import them into the newly-installed version?

This is on SBS 2003.
Watch Question

Principal Consultant
Most Valuable Expert 2016
Top Expert 2014

Not the solution you were looking for? Getting a personalized solution is easy.

Ask the Experts
Access more of Experts Exchange with a free account
Thanks for using Experts Exchange.

Create a free account to continue.

Limited access with a free account allows you to:

  • View three pieces of content (articles, solutions, posts, and videos)
  • Ask the experts questions (counted toward content limit)
  • Customize your dashboard and profile

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.