We help IT Professionals succeed at work.

We've partnered with Certified Experts, Carl Webster and Richard Faulkner, to bring you two Citrix podcasts. Learn about 2020 trends and get answers to your biggest Citrix questions!Listen Now

x

Battery not being Recognized on SONY VAIO VGN-SZ440 Lap Tops running Vista

Medium Priority
1,277 Views
Last Modified: 2013-11-17
I have (2) TWO Identical SONY VAIO VGN-SZ440 Lap Tops running Vista - removing the MS APCI-Compliant Control Method Battery driver from device manager didn"t work.Any Ideas?
One of the lap tops was only in service for a month ( it was a backup I purchesed at the same time to have a single platform for the wife and me, but she would not give up her HP using XP) I had it unopened in the box for ~ a year.
I even switch the batteries between them.
I'm reluctant to just dropping $106.- for a new battery if it is really a driver / link issue between SONY & Vista.
What I dont understand is that I still have 3 other lap tops over 6 yrs old still using the original b
atteries. A Toshiba, DELL and the HP - so I do not whole heartily belive that batteries need to be replaced after just 2 yrs.....
Frustrated and need your help and suggestions.....
Comment
Watch Question

CERTIFIED EXPERT
Distinguished Expert 2019

Commented:
if you have another known good working same laptop, switch battery with that one , and check if it helps.
if not, it can be the charging circuits that are bad. = new mobo

Author

Commented:
I'm assuming that New mobo means New Mother Board?
So your feelings is that SONY has a bad charging system design on the mother boad..?
Where would you go to find yet another Lap Top that would use the same battery?
I can't belive SONY will not acknowledge this issue - I've lost all respect for them after this.

CERTIFIED EXPERT
Distinguished Expert 2019
Commented:
>>  New mobo means New Mother Board?   <<  yes
 >>  So your feelings is that SONY has a bad charging system design on the mother boad..?   <<  it is one of the possibilities to test out
    >>  Where would you go to find yet another Lap Top that would use the same battery?   <<  Sony, or look around in the work or friends environment; you can also try some repair shops to test it out
>>  I can't belive SONY will not acknowledge this issue -   <<  i don't know that they did not...but it is always possible to come across a bad product...

depending on the age, you may still have warranty left; if so, use it

Not the solution you were looking for? Getting a personalized solution is easy.

Ask the Experts

Author

Commented:
SONY has a BAD Product and isnot willing to take responsibility for it. They want me to ship the lap top to them to evaluate at my expence - time and $$$.
Access more of Experts Exchange with a free account
Thanks for using Experts Exchange.

Create a free account to continue.

Limited access with a free account allows you to:

  • View three pieces of content (articles, solutions, posts, and videos)
  • Ask the experts questions (counted toward content limit)
  • Customize your dashboard and profile

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.