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Unable to close outlook 2007

noad asked
Medium Priority
Last Modified: 2012-05-06

  I just setup a new Domain, had users safe a pst file from outlook, disjoined and then joined users to new domain. No problems, but when I open outlook on a user it say config- account and then when I try to click the X or go to file exit it willnot closed. any ideas on how to fix this?
 Thank you
Watch Question

Try going into the control panel (classic view) and open mail and delete any profiles that are there and add a new one for the new domain.

With Outlook closed, try going into Control Panel and then doubleclick on the mial icon. Remove the current outlook setting and then close the icon.

Open Oultook again and it will ask you to setup Outlook. Go throguh the settings and see if that resolves your issue.



 None worked,
what next?



 No idea what it could be I just setup the account did not inport the pst fiel and I can't close it, when I go to task manager I can colse it by closing out the process, then if I try to open outlook again it says cinfig as if for the first time.
Top Expert 2012
See known issue with Outlook not closing and how to resolve from SlipStick


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