We have a client using a product called counterintelligence which uses crystal reports to generate daily reports. I am told they are using the v10 activex component to generate rpt files daily. They are using Crystal ActiveX Report Viewer to print to screen.
Basically the client generates reports as part of nightly system maint. The reports are generated based on whatever the default printer is, and whilst usually its an A4 printer, occasionally it ends up being the label printer they use at this site. Having said this, if I print to screen with an A4 Brother Printer selected regardless of the fact the rpt is generated in 8x3 format, it prints to screen in A4. However we use terminal server printing emulation software called Net2Printer and if THIS is selected as default (which is the desired printer) the reports show on screen as 12,000 tiny labels :(
I am trying to determine what the activex component is getting from the brother locally installed driver that the Net2Printer software isn't providing Crystal Reports that is stopping the N2P printer working correctly.