System Volume Information is not accessible, Access is denied, after PE_PATCHED.ET virus found on machine
Posted on 2009-02-08
Ok, I have WIN XP Home SP3 (fully up to date), Trend Micro running always but I recently got PE_PATCHED.ET virus. I wanted to restore to a previous restore point, but while restore points are visible clicking "NEXT" does not launch the restore process. I tried to look into the System Volume Information folder and I get the message it is not accessible. I have checked and unchecked all of the appropriate boxes to see hidden system files and folders and have tried to run system restore in safe mode (as well as trying to see t he System Volume Information folder. All no luck. Does anyone out there have any ideas? Also, some other issues are 1) about half of the time I click on an internet address I get some other spam website, and 2) in My Computer I cannot open any drives (I need to open drives from explorer.
Thanks for any help in advance, Jay