Cannot uninstall Mcafee EPO 4
Posted on 2009-02-09
We have switched Av vendors from Mcafee to Sophos, so I wish to remove the EPO program from our server. When I use add/remove programs I get this error message:
The installation source for this product is not available. Verify the source exists and that you can access it. C:\windows\installer\22e51555.msi
As the file in question not on the server, I used the original install package to remove EPO (ran the setup.exe) and I am presented with a nice Mcafee window which states it's going to remove the program from my system. I select the EPO database as well as I no longer require it and click on Remove. The program twice asks me if I'm sure, then a screen appears with a progress bar which looks like EPO is being removed,(The Installshield Wizard is removing EPO). The screen then vanishes after 30 seconds or so without doing anything.
I have tried using the MCPR.exe removal tool from Mcafee, but the program just wont go! Any idea how I can get rid of this and the Mcafee Agent program from my server please? The server is Windows SBS 2003, if that helps.