We help IT Professionals succeed at work.

We've partnered with Certified Experts, Carl Webster and Richard Faulkner, to bring you two Citrix podcasts. Learn about 2020 trends and get answers to your biggest Citrix questions!Listen Now


Installation of Exchange 2007 on virtualized (ESX) Windows 2008 Server fails with APPCRASH

medea61 asked
Medium Priority
Last Modified: 2012-05-06
Dear All

We are trying to install Exchange 2007 SP1 on a virtualized Windows 2008 standard Edition x64. All prerequisites (.NET, Powershell, ServerManagerCmd i RSAT-ADDS, mmc 3.0) are met. ForestFunctionalLevel is 2003 and DomainFunctionalLevel is 2003 as well. Everything (including AD) is a completly fresh setup. When we start the setup-procedure with "setup /PrepareSchema" the setup fails with following messagebox:

Problem Event Name:                          APPCRASH
Application Name:                                ExSetup.exe
Application Version:                   
Application Timestamp:                        474b7502
Fault Module Name:                             KERNEL32.dll
Fault Module Version:                          6.0.6001.18000
Fault Module Timestamp:                     4791ada5
Exception Code:                                  e0434f4d
Exception Offset:                                000000000002649d
OS Version:                                         6.0.6001.
Locale ID:                                            255

If we click "OK" on upmentioned messagebox the setup dies with following message:

Unhandled Exception: OutOfMemoryException.
Exchange Server setup encountered an error.

Any ideas where to look for this? Google as well as EE are pretty quiet on this subject... :-/

Best regards
Watch Question

Irwin W.There are a 1000 ways to skin the technology cat.

How much RAM do you have on your host?

How much RAM have you given your Guest

How many guest OS's do you have?

You appear to be out or low on Memory that is allowcated to the Exchange Guest OS.  This error

Unhandled Exception: OutOfMemoryException.
Exchange Server setup encountered an error.


Hello nappy_d

Physically we have two boxes with 16GB of RAM each. At the moment we run about 15 low-memory VMs beside this setup. The domaincontroller we try to run the /PrepareSchema on is configured with 2GB of RAM at the moment. We already tried with 4GB. No change in behavior.

Irwin W.There are a 1000 ways to skin the technology cat.

Take a look in your event viewer.  Do you see any other messages or stop errors relating to this?


I see the error above but nothing more which seems to be connected to this.

Try downloading Exchange 2007 SP1 setup from "http://www.microsoft.com/downloads/details.aspx?FamilyID=44c66ad6-f185-4a1d-a9ab-473c1188954c&DisplayLang=en" and then re-run the setup and let us know if you are still having the same issue.


Are you sure this will this actually work? We are trying an _initial_ installation of Exchange 2007 SP1 from DVD and run into given error...
Yeah, because one of my friend had run into the same issue and he tried with a different media and it got fixed...

Not the solution you were looking for? Getting a personalized solution is easy.

Ask the Experts


Unbeliveable but this did the job! Now we just have to mix-up the SP- and the DVD-Setups together to install the rest. Let us see how that works... :)
Access more of Experts Exchange with a free account
Thanks for using Experts Exchange.

Create a free account to continue.

Limited access with a free account allows you to:

  • View three pieces of content (articles, solutions, posts, and videos)
  • Ask the experts questions (counted toward content limit)
  • Customize your dashboard and profile

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.


Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.