CRM4 and SBS2003 config for IIS

Posted on 2009-02-09
Last Modified: 2012-05-06
I have installed CRM4 on SBS2003. It sort of looks to of installed ok! When i go to the server and open internet and type localhost:5555 the CRM page comes up. If i go to a workstation on the LAN it will not come up!
How do i get around this and also how do i access this from my companyweb coming in over the internet and not VPN. Ideally i would like to have both options so i can use VPN as well as web.
Question by:Paris_Jordanou
    LVL 11

    Expert Comment

    >> Accessing crm over internet

    for accessing the crm  you need to deploy CRM with IFD tool. You can get information from down.

    >> accessing on the local lan

     are you able to ping the machine properly


    Author Comment

    Yes i can Ping the Machine and when i go to IIS on the server i can browse the site. If i open internet explorer on the server where i installed CRM and type localhost:5555 it works.
    LVL 11

    Expert Comment

    can you try
     Ip address:5555
      or machinename:5555


    Author Comment

    yes this works but only on the server

    Author Comment

    I still think its an IIS problem i have. Can someone let me have the settings for publishing this externally. Im on an SBS2003 and the companyweb works fine from outside the LAN.
    I have also used the IFD tool and thats all ok in the config.
    LVL 15

    Expert Comment

    so it sounds like you have two problems:

    1. Access to CRM on the inside of the network
    2. Access to CRM from outside the network

    1. So for Internally, can you access other websites from these stations and it is JUST CRM that doesn't work?
              - What error do you get when you go to http://servername:5555 from the desktop on the network?
              - What user are you trying to use and has that user been set up in CRM with a security role?

    2. SBS2003 is going to have an ISA server that likely needs to be configured to allow you to connect to CRM.  Here are a few things that may help explain.
             - In order to get to your internal box from the big bad internet, you need DNS that tells an external browser how to find the site (so you may have that points to your external IP address and when you go to (on port 80 you are all set).
             - with IFD, I believe the convention is to set your organization name as a subsite essentially so it looks like and depending on how your SSL certificate is set up will affect that.
             - What happens when you hit http://yourexternalIP:5555 from outside?  What error(s)?

    Accepted Solution

    CRM setup was abandoned

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