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Crystal Report Toolbar Buttons not working

TeamSrv
TeamSrv asked
on
Medium Priority
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Last Modified: 2013-11-15
VS 2005/ASP.NET 2.0/Business Object

I have three web pages that uses Crystal Reports Viewer and Crystal Report Source.  All three have parameters.  Two have parameters on the report and one has a parameter on the webpage that I have code passing to the report.  

The web pages do not display the toolbar buttons.  The two that have a parameter on the report asks for a date range, but the tools will not allow for selecting the date or entering the date.  Let alone submit the results.  

The other web page with the parameter on the web page and passes to the report displays the data fine, but doesn't display the button and isn't functional for toolbar options navigation, print, export or refresh.  

What would cause something like this to happen?
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Mike McCrackenSenior Consultant
CERTIFIED EXPERT
Most Valuable Expert 2011
Top Expert 2013

Commented:
How did you install the application on the server?

Did you grant permissions to the virtual directories crystal uses?

mlmcc

Author

Commented:
My IT department created a virtual directory for the entire web application.

Author

Commented:
I am now getting an error.
Login failed for user '(null)'. Reason: Not associated with a trusted SQL Server connection.

Author

Commented:
Login fail error has been corrected, but I cannot see the icons still.  

Mike McCrackenSenior Consultant
CERTIFIED EXPERT
Most Valuable Expert 2011
Top Expert 2013

Commented:
Commented:
Network Support figured the problem out.  It was related to how the application was published.  

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