Anamorphosis
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Unable to "change" Microsoft Office 2007 in add/remove program
I'm interested in reinstalling Microsoft Office 2007 (because of problems with Microsoft's office document imaging program) but I have had a few problems of late. I can't "change" the program in "add/remove". It goes through the motions of trying to set up the files with a very small Microsoft Office 2007 light blue installation screen with the office 2007 logo, but then it disappears. There's something screwed up. I wonder and worry whether I am going to be able to uninstall the program and if I do whether I would be left with nothing. I also am curious what happened to all the Outlook files: will they stick around on the computer awaiting a reinstallation?
ASKER
redrumkev was somewhat helpful as to the peripheral aspects about backing up the Outlook.PST files, and trying to repair the document imaging program; however, my main problem remains, that is to say I can't Microsoft office professional plus 2007.
I have tried some other solutions mentioned on experts exchange elsewhere.
These include downloading an uninstall utility from Microsoft, and trying to uninstall office 2007 in safe mode, but nothing has helped. I also stopped Spybot antivirus program before trying to uninstall. Any advice now? Every time I try to do anything it just says " Microsoft Office professional plus 2007 uninstall did not complete successfully".
I have tried some other solutions mentioned on experts exchange elsewhere.
These include downloading an uninstall utility from Microsoft, and trying to uninstall office 2007 in safe mode, but nothing has helped. I also stopped Spybot antivirus program before trying to uninstall. Any advice now? Every time I try to do anything it just says " Microsoft Office professional plus 2007 uninstall did not complete successfully".
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ASKER
Thank you for your second reply. Appreciate the more comprehensive approach.
Anamorphsis,
Thank you for the grade!
Kevin
Thank you for the grade!
Kevin
How are you doing?
See this link to run the detect and repair on Office 2007. See if this fixes your issue so that you can use the Add/Remove to get MS doc imaging working:
http://www.howtogeek.com/howto/microsoft-office/detect-and-repair-applications-in-microsoft-office-2007/
Also see this (after the detect and repair):
http://social.msdn.microsoft.com/forums/en-US/isv/thread/f3cf6478-d6c8-42dd-97b3-bc54d30719d2/
See this for backing up your outlook (which you should do periodically, in my opinion, anyways):
http://office.microsoft.com/en-us/outlook/HA010875321033.aspx
And a second one about the pst in outlook 2007:
http://support.microsoft.com/kb/287070
Are these the steps you following when you tried to install it:
http://www.mydigitallife.info/2007/05/13/how-to-open-mdi-microsoft-document-imaging-format-with-office-2007/
You could also try this:
1. Click Start, click Run, type appwiz.cpl, and then click OK.
2. In the Currently installed programs list, click the 2007 Office version that you have installed.
3. Click Change.
4. Click Add or Remove features, and then click Continue.
5. Expand Office Tools.
6. Click Microsoft Office Document Imaging, and then click Run all from My Computer.
7. Click Continue.
Hope this helps!
Kevin