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SPF and PTR Record Question with Network Solutions

zapowers asked
Medium Priority
1 Endorsement
Last Modified: 2016-09-08

      I have my domain registered through Network Solutions and I am trying to add a PTR record for my email server (  When I go into their advanced DNS settings, the only place I can see that I could do this is as a TXT record.  I am not familiar with TXT or SPF records and would like to see if anyone has a suggestion as to how to input a PTR record in their format.  Their format is as follows:

(Host)______  (Domain Name)  ovcdc.com   (TTL)  7200   (Text)  _________________________


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reverse DNS (PTR) zones are managed by the ISP that assigns you your IP address(es).

Contact your ISP to have them change any reverse DNS records.

For more information about SPF (a seperate issue/use) check out www.openspf.org, follow the instructions for creating an SPF record, and paste the result into your DNS as a TXT record.

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Thanks Acroment,

           I have called Network Solutions and they claim that they cannot manage the PTR record for me since the MX record points to my IP, not their hosted solution.  I have already checked out the website you recommended and have inserted the SPF record as advised into a TXT record - but as of yet, I cannot do a reverse DNS lookup on

           I just thought it should be simpler to add a PTR record in manually.  Network Solutions did confirm that I can do this as a TXT record, but they cannot advise as to how I would do that.  Their form is probably meant to make it easier, but it is in a different format than I am used to with my internal DNS servers.

Contact your ISP and they will be able to setup a reverse DNS record in the in-addr.arpa zone for your IP address.


I have called them a again asked.  They seem rather incompetent and claim they cannot add an entry into the in-addr.arpa zone, that I must do this through a TXT record.  In the meantime, I have configured an SPF record as follows:  v=spf1 a mx ptr ~all

In 1 to 2 hours I should be able to test my SPF record.  

Thank you for you help :)
He said call your ISP (internet service provider), not network solutions. Network solutions just provides you the domain name, your ISP is who provides your internet connection and who can setup your PTR record.

Wait a second... I provided the solution and jar3817 gets the points for repeating what I already said?

Yeah i just noticed that..Zach, you should really give the points to acroment since he told you exactly how to fix it twice before I reiterated it.

The PTR has to be done with your Internet Provider.  They will add the PTR for you if you have a static IP address, only they can do this record. I just did it and it now resolves.
just for the "experts" . .Network Solutions also provides DNS service
I was requiring UK VAF4A - Appendix 2 this month and located a document management site that hosts lots of sample forms . If people are wanting UK VAF4A - Appendix 2 too , here's a <a href="http://pdf.ac/azMPle" >http://pdf.ac/azMPle</a>
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