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any advice on this monitor problem?

Medium Priority
Last Modified: 2012-08-13
I bought a used viewsonic monitor. The guy said it was a Dell.
The model seems to be Viewsonic - Ultrabrite A70f+.
When the pc boots up, and after I see the Windows XP screen, the monitor screen gives me this message.

turn off mode in 5 seconds.

What do I do?
Any key to press so the monitor does not cut off?
It does not seem to cutoff, just the screen goes blank.

Would this be the screen saver set at 5 seconds?

I can't get to the desktop to make any settings changes.
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Try to load windows in safe mode with networking, then install the latest driver of the monitor.


with networking, then install the latest driver of the monitor

.....what is networking?

I can not connect the p/c to the internet......


the monitor was in use the day I bought it.
The owner unplugged it and now I try to use it and this problem.

Start the PC in standard safe or VGA mode.  Right click somewhere on the desktop, select properties and change the resolution to 800x600 and restart.  Once it's back up, take the resolution up one step at a time (ie. - 1024x768, etc.)  When you hit a resolution the monitor no longer supports, it will blank out on you again, but since you can't see the "yes, this is fine" dialogue to affirm keeping that resolution, the system will automatically revert to the previous resolution and your video will return.  

Drivers for the monitor will help, but first we've got to get you to the starting point.  

Also, make sure you do not set the refresh rate to anything other than 60 - it'll be under advanced options.
I assume the previous owner used the monitor on different machine.
your machine doesn't have the right driver of your monitor.
you should download the latest driver from the internet.
if you cannot connect your computer to the internet, download the driver elsewhere and use Disk on Key to transfer the driver to your computer.
Start windows on Safe Mode, and install the driver.

Ido Golan

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knoxzoo:Right click somewhere on the desktop
........I'm not getting to the desktop............turn off before that.


the pc in question has no card for cable modem.
and my computer which is cable modem has no floppy drive.

I do not know how to copy the driver to a disc.

Even if I had the driver on the disc how can I get to the desktop to click my computer to open and run the disc? It is cutting off before I get to the desktop.

Ok.  Step by step...

Start the computer.  
As the POST screen (the first screen displayed) nears completion, start hitting the F8 key on your keyboard.
The Boot Menu will display.
Choose "Safe Mode" or "VGA Mode".
After getting into Windows, right click anywhere on the desktop that is not occupied by a program icon.
Select "Properties" and left click.
Select the "Settings" tab.
Change the resolution to 800x600.
Restart normally.
If it still blanks out after that, it's a bad monitor.  If it doesn't. go back into the display properties window and increase the resolution one step at a time.


would you know if the purple or green connector is for the mouse?

Typically, the green.  Purple is typically for the keyboard.
EirmanChief Operations Manager
If you have a dual output video card you could try another monitor as your main monitor (Usually A) and your new monitor as your second monitor (Usually B) - Then boot up and you will be able to adjust the settings of B from your working A display.
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