1and1 billed me £2100 for a months hosting
Posted on 2009-02-09
I have recently had my 1and1 virtual server package hacked and my server hijacked. They used the server to transport files across the world ending up in a bill from 1and1 to me for £2100. When I told them it was not me they told me I was responsible for the traffic. They told me they have to pay for the traffic also.
I find this hard to believe because because the next option up is £30 extra and has unlimited bandwidth. So for an extra £30 a month this would of prevented a bill for £2100. I cant see how 1and1 can expect me to pay this bill. I also signed up for a 3 month free hosting package to which they have kindly charged me every month for.
Has anyone else had any experience with this and can they give me any advice on how to proceed. Technically I am going to migrate to a dedicated server with better firewall options but this bill is going to cripple me! Is this a breach of contract by billing me for the first three months server rental? I am I really liable for this bandwidth?