Why does server say "LIcense Logging Service" is not running or \\ is not accessible.

Posted on 2009-02-09
Last Modified: 2012-06-21
I have a client with about 56 computers and about 48 to 50 users. The old I.T. guy said they purchased 50 licenses. They have two Servers and neither one has any licenses that I can tell. One is a domain controller and the other is an exchange server. I get the following when I go to Administrative tools - licensing. "License Logging Service" is not running or \\ is not accessible. This is that particular server.

Does anyone have any idea how they could be logging in if the licensing is not showing up?

Question by:aando
    LVL 82

    Accepted Solution

    Because the license logging service has never been working correctly, Microsoft says that it can safely be disabled in most environments (SBS being an exception), and that the LLS is disabled by default in W2k3. You just have enough CALs to fulfill the EULA, they're not enforced.
    Description of the License Logging Service in Windows Server operating systems
    LVL 28

    Expert Comment

    MS has a licensing service available on most servers. However, they don't enforce it in most instances. The licensing service is mostly there for your to do your own due diligence as to how many server licenses, or whatever, have been given out.  We don't use it since I keep track of all of that in a spreadsheet. However, if the service is running it keeps dinging in the even viewer about issues unless it's all been set up properly.  We got tired of seeing the logging messages so just turned off the licensing service.

    Obviously I don't know of that's your situation or not, but it's very likely.

    LVL 12

    Expert Comment

    The License Service was always unreliable.  Probably why Microsoft removed it from Windows Server 2008.
    The new Software Licensing service (SL) is pretty much bullet-proof.  It tracks product activation and KMS so M$ made sure it is bullet proof  :-).
    I'm not aware of any apps that use SL yet, but I expect that future editions of SQL, Office and Exchange probably will.

    Write Comment

    Please enter a first name

    Please enter a last name

    We will never share this with anyone.

    Featured Post

    Highfive Gives IT Their Time Back

    Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

    This article describes how to set permissions to allow a limited-permissions user to start and stop a particular System Service.   It is always best to give users only the permissions that they need to perform their job, so tweaking particular permi…
    Have you ever had a hard drive that you can't boot into, but need to change the registry? Here is the solution! This article guides you through accessing and editing a registry of a non-primary drive. To read registry information on a non-prim…
    Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
    With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

    779 members asked questions and received personalized solutions in the past 7 days.

    Join the community of 500,000 technology professionals and ask your questions.

    Join & Ask a Question

    Need Help in Real-Time?

    Connect with top rated Experts

    10 Experts available now in Live!

    Get 1:1 Help Now