We help IT Professionals succeed at work.

We've partnered with Certified Experts, Carl Webster and Richard Faulkner, to bring you a podcast all about Citrix Workspace, moving to the cloud, and analytics & intelligence. Episode 2 coming soon!Listen Now

x

Outlook wasn't closed properly.....

sknoll84
sknoll84 asked
on
Medium Priority
324 Views
Last Modified: 2012-05-06
A few of my users are receiving this message when opening Outlook version 2003/2007.
We are in an Exchange 2003 environment.

Troubleshooting steps performed:
1.  run scanost against users .ost
2.  delete ost and allow mailbox to recreate

This corrected the problem for a few users but some are still running into this error.  Any suggestions?
Comment
Watch Question

CERTIFIED EXPERT
Top Expert 2008
Commented:
Hello sknoll84,

Something had prevented Outlook from closing properly the last time that you used it.  If you look in Task Manager after closing, you will see Outlook.exe not closed.

The problem is likely due to an addon or a program running in background.  Here is a troubleshooter when Outlook Cannot Close
http://www.slipstick.com/problems/close.htm

Hope this helps!
war1

Not the solution you were looking for? Getting a personalized solution is easy.

Ask the Experts
Access more of Experts Exchange with a free account
Thanks for using Experts Exchange.

Create a free account to continue.

Limited access with a free account allows you to:

  • View three pieces of content (articles, solutions, posts, and videos)
  • Ask the experts questions (counted toward content limit)
  • Customize your dashboard and profile

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.