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dbtrac

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Using Nickname in Exchange 2003 GAL

I am new to Exchange and I ran across a problem recently.   There is a single user that would like to have her nickname appear in the GAL instead of here real name.  However, since last name , first name is the standard I would like to have that listing remain, but have this user'e nick name appear in the GAL too.   I am think it can be done via a Recipient Policy, but I am at a lose for those details  Input would be apperciated
Dave
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ineedccs

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dbtrac

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i had to look up info on how to attach the contact to the user object.  But this was good input because I was initally going down the wrong path
I had to aware point on standardiation