[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

Microsoft Office Outlook: Unable to display the folder.  The contacts folder could not be found

Posted on 2009-02-09
3
Medium Priority
?
950 Views
Last Modified: 2012-05-06
I have a user Jane she has a contacts that she needs to share out to people.  Jane uses outlook 2k7 and is able to share with user Bob just fine.  User Bob has outlook 2k7 also.  When Jane addes user Cathy, who uses Outlok 2k3, Cathy gets the following error: " Unable to display the folder.  The contacts folder could not be found".  I have removed and readded user Cathy from Jane's shared contacts and no change.  I added my network support user to Janes shared contacts and get the same error as user Cathy.  I do not currently have another Outlook 2k7 client to test with.
2-9-2009-3-16-23-PM.jpg
0
Comment
Question by:ThinkSmartInc
  • 2
3 Comments
 
LVL 8

Accepted Solution

by:
JustWorking earned 2000 total points
ID: 23596770
Assuming they are all on an Exchange server?
http://support.microsoft.com/kb/912265
0
 
LVL 2

Author Comment

by:ThinkSmartInc
ID: 23601806
Yes sorry this is an Exchange 5.5 enviroment.
0
 
LVL 8

Expert Comment

by:JustWorking
ID: 23602012
Try the exchange analyzer possibly a MAPI permission error on the server.  

http://technet.microsoft.com/en-us/exchange/bb288481.aspx

I don't remember in 5.5 but if the following is not there and or disabled I had issues. (normally the 2003 client could not connect at all but worth a look)
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MSExchangeIS\ParametersSystem
Value Name: Disabled MAPI Clients
Value Type: REG_SZ
Value Date: -6.4.9999

Any errors in the Event Viewer when she connects to the calendar?


0

Featured Post

Prepare for your VMware VCP6-DCV exam.

Josh Coen and Jason Langer have prepared the latest edition of VCP study guide. Both authors have been working in the IT field for more than a decade, and both hold VMware certifications. This 163-page guide covers all 10 of the exam blueprint sections.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Are you using email marketing software? If not, you're missing out on effortless marketing and the reaching of desired conversion rates through email marketing software.
When asking a question in a forum or creating documentation, screenshots are vital tools that can convey a lot more information and save you and your reader a lot of time
The viewer will learn how to simulate a series of coin tosses with the rand() function and learn how to make these “tosses” depend on a predetermined probability. Flipping Coins in Excel: Enter =RAND() into cell A2: Recalculate the random variable…
The viewer will learn how to use a discrete random variable to simulate the return on an investment over a period of years, create a Monte Carlo simulation using the discrete random variable, and create a graph to represent the possible returns over…

834 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question