Lost internet connection after virus infection

Posted on 2009-02-09
Medium Priority
Last Modified: 2013-11-22
I multiple computers that I have encountered lately that are infected with numerous trojans. THe problem I am having is that after the clean up is done. I still have no internet. The adapter is connected, but no live activity. I have already checked for a back web registry entry, but there is none.
Question by:PuterGeeks
  • 2

Expert Comment

ID: 23596860
Hi PuterGeeks,

If you are obtaining a IP from your router, and are only sending packets but not receiving them, it is most likely that your Winsock layer has become corrupt. The Winsock layer is the application layer for your network cards, if it doesn't work properly then it does not understand how to interpret TCP/IP data (among other).

Here is a tool that will repair the Winsock layer and restore your network card:-) I am unable to post exe files here so save this file as is and rename it from txt to exe, then run it.

Accepted Solution

TDKD earned 2000 total points
ID: 23596877
Here is the Tool PuterGeeks

Expert Comment

ID: 23611630
Did you try to reset your router's configuration or re-enter your connection's credentials ?
Can you ping from cmd web sites ?

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

For those of you actively in the Malware fightling business, we now have available an amazing new tool in the malware wars (first recommended to me by rpggamergirl (http://www.experts-exchange.com/M_3598771.html), the Zone Advisor for the Virus and …
In real business world data are crucial and sometimes data are shared among different information systems. Hence, an agreeable file transfer protocol need to be established.
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…
Suggested Courses

862 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question