Dell Inspiron 1300 Admin profile master password

Posted on 2009-02-10
Last Modified: 2012-05-06
Hi all,

I have a remote user with a Dell Inspiron 1300 laptop with windows xp sp2. He has somehow managed to remove his local profile and the laptop OS was rolled out long before I joined the company and I have no documentation as to what the Admin profile password was set to during the OS install.

I've tried a few of the Admin passwords we use for servers etc as I would have thought the previous IT Tech here would have kept them all the same..... obviously he didnt!

I was wondering if there is a default master password I can give him so that he can login and I can remotely connect (he lives in Sheffield and I am in Reading) and recreate his local profile?
He has a network profile also but again that would require the laptop to be onsite so I can connect to our domain and login but that is something we would like to avoid because of the distance.

Your help would be greatly appreciated.

Thanks in advance,

Question by:montypannu
    LVL 25

    Accepted Solution

    use thsi tool to reset admin password
    LVL 25

    Expert Comment

    once you have reset teh admin password you can then access the machien fine using it or the user can create local user accounts for your account to be able to access teh choice is yours

    Author Comment

    Thanks for your reply.
    Ive just spoken to the user and have told he will need to get the laptop over to me somehow because from what i can see all the options require physical access to the laptop.
    Thanks again.
    LVL 25

    Expert Comment

    the user would be able to use the above tool to reset the admin password himeself and then you would get remote access ? Surely thats a viable workaround?

    Ive had really cretinous users manage to use the tool for that very reason before

    Author Comment

    He isnt the most computer literate person ive ever come across, e mail is a chore with this guy! would probably explain how he managed to delete his local profile in the first place!

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