WSUS 3 installing SP3
Hi,
I have installed a new server with wsus 3 SP1. GPO is configured ok as computers are showing in the console. I checked SP3 for installation on XP computers and the installation is failing with a error as below. The code is from windowsupdate.log from one of the computers generally the error is everywhere the same. Can you tell me where the problem is?
Thx
I have installed a new server with wsus 3 SP1. GPO is configured ok as computers are showing in the console. I checked SP3 for installation on XP computers and the installation is failing with a error as below. The code is from windowsupdate.log from one of the computers generally the error is everywhere the same. Can you tell me where the problem is?
Thx
2009-02-10 11:19:25:436 796 ac4 DnldMgr BITS job {52AD4851-FFCB-4F67-962B-7456CF9531BE} completed successfully
2009-02-10 11:19:28:218 796 ac4 Misc Validating signature for C:\WINNT\SoftwareDistribution\Download\a4eb665c3bb181f828e971a553e4ae5f\WindowsXP-KB936929-SP3-x86-PLK.exe:
2009-02-10 11:19:28:218 796 ac4 Misc WARNING: Error: 0x800b0003 when verifying trust for C:\WINNT\SoftwareDistribution\Download\a4eb665c3bb181f828e971a553e4ae5f\WindowsXP-KB936929-SP3-x86-PLK.exe
2009-02-10 11:19:28:218 796 ac4 Misc WARNING: Digital Signatures on file C:\WINNT\SoftwareDistribution\Download\a4eb665c3bb181f828e971a553e4ae5f\WindowsXP-KB936929-SP3-x86-PLK.exe are not trusted: Error 0x800b0003
2009-02-10 11:19:28:233 796 ac4 DnldMgr WARNING: File failed postprocessing, error = 800b0003
2009-02-10 11:19:28:233 796 ac4 DnldMgr Failed file: URL = 'http://WSUSSERVER.DOMAIN.COM/Content/1C/7CBE718131E9C71B322F1149E86BEDBA351BA11C.exe', Local path = 'C:\WINNT\SoftwareDistribution\Download\a4eb665c3bb181f828e971a553e4ae5f\WindowsXP-KB936929-SP3-x86-PLK.exe'
2009-02-10 11:19:28:233 796 ac4 DnldMgr Error 0x800b0003 occurred while downloading update; notifying dependent calls.
2009-02-10 11:19:28:264 796 194 AU >>## RESUMED ## AU: Download update [UpdateId = {34B52415-A5BA-41E9-8072-9D2DEE8B22A9}]
2009-02-10 11:19:28:264 796 194 AU # WARNING: Download failed, error = 0x800B0003
2009-02-10 11:19:28:280 796 194 AU #########
2009-02-10 11:19:28:280 796 194 AU ## END ## AU: Download updates
2009-02-10 11:19:28:280 796 194 AU #############
2009-02-10 11:19:28:280 796 194 AU Setting AU scheduled install time to 2009-02-11 07:00:00
2009-02-10 11:19:33:280 796 980 Report REPORT EVENT: {5AFBB67A-684A-4E4E-A819-F1BABD4B0C1F} 2009-02-10 11:19:28:280+0100 1 161 101 {34B52415-A5BA-41E9-8072-9D2DEE8B22A9} 110 800b0003 AutomaticUpdates Failure Content Download Error: Download failed.
2009-02-10 11:24:51:017 796 980 Report Uploading 4 events using cached cookie, reporting URL = http://WSUSSERVER.DOMAIN.COM/ReportingWebService/ReportingWebService.asmx
2009-02-10 11:24:51:033 796 980 Report Reporter successfully uploaded 4 events.
2009-02-10 11:47:56:363 796 d78 AU AU received policy change subscription event
ASKER
strange... there is no such file C:\WINNT\SoftwareDistribut
On the client where you took the log, yes. I believe the first part of the file name gets randomly generated, so look for a big file in C:\WINNT\SoftwareDistribut
I suggest, to deploy SP3 manually if you have, i have seen a lot of problems when deployin via WSUS3. specially Laptop users, it took a lot of time to shutdown and made them frustrated.
ASKER
cobra09 - manual installation is not possible as we have about 2000 computers.
I would suggest following cobra09's suggestion and try manually installing the update - just one one machine to see if you get a similar error.
If you do get a similar error, it might be worth following some of the troubleshooting steps in this KB article (again manually, just on one machine.... then if you find a working solution there, we can look at automating it):
http://support.microsoft.com/kb/822798/
If you do get a similar error, it might be worth following some of the troubleshooting steps in this KB article (again manually, just on one machine.... then if you find a working solution there, we can look at automating it):
http://support.microsoft.com/kb/822798/
ASKER
i see that the file SP3 is on the server it has about 320MB and the client tries to download it creates the tmp file and then deletes it writing to the log this information about signing.
You should browse the WSUSContent share (you'll need to run a search and look for the 320mb file that way), copy the installer to a single workstation and manually run it....
It will help to know if you get the same problems when running manually as administrator, without directly involving WSUS.
It will help to know if you get the same problems when running manually as administrator, without directly involving WSUS.
ASKER CERTIFIED SOLUTION
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"0x800B0003 -2146762749 TRUST_E_SUBJECT_FORM_UNKNO
Not very helpful though. Does SP3 install when downloaded and installed manually?
Does it install when you start C:\WINNT\SoftwareDistribut
It could be your antivirus software is interfering with the package. Do the same tests and before starting the .exe disable the antivirus scanner.