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Problems With Public Folder Store after Forklift move

Posted on 2009-02-10
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Last Modified: 2012-05-06
I recently performed a swing procedure on a sbs 2003 server, in order to take the server to new hardware. I did a forklift copy of the exchange data, (copy the mdbdata folder off the old server, stick it on the new and mount).
After jumping trough a few hoops, the mailbox store mounted and clients could open outlook and see the corect data displayed.
My Question is about the public store. I had some issues getting it to mount initially, those have been resolved now. Currently the sutuation is as follows :

When the public folder store is mounted, if clients open outlook, send and recive, they get a error
task 'Microsoft Exchange Server' reported error (0x8004010F): 'The operation failed. An object could not be found.'"  
This happens with both the origanal store mounted and a new blank store mounted.

If the public store is NOT mounted and a client opens outlook, they can work, send recive and what ever else no problem. There seems to be no downside to not having the public store mounted.

I'm guessing the outlook clients are detecting that the mounted store is somehow difrent from the store of which they have an offline copy. Removing and returning the exchange account on client pc's is a last option, as I would have to do this on all clients and some mail boxes are large. Unless I can remove and return the public folders on each client without removing and returing the exchange account.

As a temp solution I have stoped the public folder store from mounting, is this a viable solution ?
If you do a default install of exchange, and dont put anything into public folder storage, does it get used at all ?

I know little about MSE Public folders, so constructive comments are welcome.

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Question by:Xorb
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by:durge
durge earned 160 total points
ID: 23599486
Can you not simply exmerge the data out from the old server / backup of the public store, have the server create a blank public store (by moving the old one to a backup location, when it is started and finds no store it will recreate a blank one) then exmerge the data back in, this should not affect the users mailboxes (or outlook logins) and it should simply sync the public folders.
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by:navdhanjal
navdhanjal earned 160 total points
ID: 23599488
If you are not using the public store at all then it is a viable solution. As for the error itself, does it actually go away if you re-setup a profile on Outlook. I have a feeling the error will remain even with a new Outlook profile.
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by:sandeep_narkhede
sandeep_narkhede earned 160 total points
ID: 23600144
I do not think thats a viable option, you need to determine if you get the error while downloading OAB ( in most scenarios it would be). Since you notice it revolving around PF I think it most probably is.

Does creating a new profile works? do you see the OAB folders replica created on the same server as you have now?
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by:Xorb
ID: 23600975
Durge
--snip-- have the server create a blank public store (by moving the old one to a backup location, when it is started and finds no store it will recreate a blank one) then exmerge the data back in, this should not affect the users mailboxes (or outlook logins) and it should simply sync the public folders.
--snip--
If I'm correct, Exmerge imports and exports the data in the mail box store, not the public store, or is that wrong ? Anyhow, the Mailbox store already has all the users data, and is 100%. With a blank public store I get the error I described.

Not really woried about the info in the public store, since we did not put any info in the public store. I just want the error gone.

navdhanjal:
--snip --- If you are not using the public store at all then it is a viable solution. --- /snip---
Thanks !
 
--As for the error itself, does it actually go away if you re-setup a profile on Outlook. I have a feeling the error will remain even with a new Outlook profile. --/
I think I did try this once, and it worked ! (only did it one one client pc) But after that I kept on messing with it to see if I could not get arround the problem without redoing the clients

sandeep_narkhede:
Does creating a new profile works? YES
 do you see the OAB folders replica created on the same server as you have now? Sorry, where exactly would I check that ?
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by:sandeep_narkhede
sandeep_narkhede earned 160 total points
ID: 23601028
do you see the OAB folders replica created on the same server as you have now ->

Expand the Public folder hiearchy, right click on all public folders & click on System Folders

Now right click every OAB folder & click on properties & then the replication tab to ensure you have local server name there.
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by:navdhanjal
navdhanjal earned 160 total points
ID: 23601034
Not the best solution, but if resetup of Outlook fixes this then you could ask everyone via e-mail to delete the outlook.ost file in their user application data folders? Or possibly create a script that deletes the file for them, and then just ask them to run it once. Then when they next launch outlook, it will resetup their profiles as if new.

Not the neatest solution, but should work depending on how tech savvy your users are.
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LVL 3

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by:durge
durge earned 160 total points
ID: 23601076
So you have had exchange automatically recreate the public store by mounting it with no public store files?
Sorry you are right exmerge only works with mailboxes, you would need to export public folder data from outlook or with a program like powertools.
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Accepted Solution

by:
Xorb earned 0 total points
ID: 23815844
Sorry I have been gone so long... got distracted

Since I started this thread the users have been working on without the public folders mounting, and so far there has been absolutely no problems. Either no one notices or no one cares that the public folders dont work.
Since everything is ok-ish, I dont want mess arround with the situation, so I'm just going to split the points and call it a day.

Sandeep:
Cant check for see the OAB folders replica created on the same server as I have now, without mounting the store and causing errors to pop up on all user workstations.

navdhanjal:
The users would most likely tell me "No, you do it, that's why we pay you" or it's your job. They are not tech savy, but at least THEY know that.

Durge:
No one is missing the data or the public folder store. We may be relaoding the server some time, that should fix it ;-)    (I have found a couple of things about the way that the domain is set up that's just plain wrong)


Thanks Guys


   
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