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Can't install updates over RDP - Server 2003

Posted on 2009-02-10
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Last Modified: 2013-11-21
Hi,

I use WSUS 3.0 to roll out updates to all our servers/workstations. The policy for my servers is to download the updates and prompt for installation. Generally at the weekend I will remote desktop to each server, install the updates and reboot.

Recently, for only a small number of servers, when I remote desktop to the server, I do not get the option to install the updates. If I go to Start-> Shut Down I get the option to install updates and shut down. Therefore I presume that the server has downloaded the updates successfully from WSUS.

I hope that someone can help me force the updates to install. I manage many remote servers so shutting down the server isn't really an option as I can't turn it back on again.

Server 2003 SP2 and has happened on both domain controllers and member servers.

Thanks
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Question by:piemckay
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LVL 6

Expert Comment

by:meugen
ID: 23601227
wuauclt.exe /detectnow
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Author Comment

by:piemckay
ID: 23601272
I did try that one and nothing seemed to happen. I'll try it again now just to be sure and post back.

Cheers
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Author Comment

by:piemckay
ID: 23601440
Sorry I still get no prompt to install the updates. Any other ideas?
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LVL 6

Expert Comment

by:meugen
ID: 23601635
have you tried to restart BITS and Automatic Updates services? After restart wait 30 mins and then try to see if they are there or not.
This behaviour appears when another admin logon before and notice that updates alert.
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meugen earned 2000 total points
ID: 23601678
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Author Closing Comment

by:piemckay
ID: 31545009
Thanks. Restarting the services worked for a couple. The script works for all of them.

Cheers.
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