Cannot connect to FTPS server - connection time out

Posted on 2009-02-10
Last Modified: 2013-12-09
I set up a FTPS server on IIS7 - it works great on the inside of the network, but if I am connection from the outside, it gives me the following error in FileZilla.

I have set filezilla to connect through active mode, but it seems that FileZilla is still trying to switch it over to passive mode. Can someone explain to me how to stop FileZilla from doing this?

Response:	230 User logged in.

Command:	SYST

Response:	215 Windows_NT

Command:	FEAT

Response:	211-Extended features supported:

Response:	 LANG EN*

Response:	 UTF8


Response:	 PBSZ

Response:	 PROT C;P;

Response:	 CCC

Response:	 HOST

Response:	 SIZE

Response:	 MDTM

Response:	211 END

Command:	OPTS UTF8 ON

Response:	200 OPTS UTF8 command successful - UTF8 encoding now ON.

Command:	PBSZ 0

Response:	200 PBSZ command successful.

Command:	PROT P

Response:	200 PROT command successful.

Status:	Connected

Status:	Retrieving directory listing...

Command:	PWD

Response:	257 "/" is current directory.

Command:	TYPE I

Response:	200 Type set to I.

Command:	PASV

Response:	227 Entering Passive Mode (192,168,40,1,203,237).

Command:	LIST

Response:	150 Opening BINARY mode data connection.

Error:	Connection timed out

Error:	Failed to retrieve directory listing

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Question by:j_crow1
    LVL 7

    Accepted Solution

    Try these steps:

        * Open Filezilla, go to Edit -> Settings
        * Click on Connection -> FTP: Choose Active
        * Click on Connection -> FTP -> Active Mode: Select "Ask your operating system for the external IP address"
        * Click on Connection -> FTP -> Passive Mode: Choose Fall Back to Active Mode
        * Press OK.


    Also, ensure your server allows you to connect remotely.

    Author Closing Comment

    Worked perfectly. Thanks.

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