We are using ArcServe r11.1 sp2. In the past 10 days, we have received this error twice: "E1027 Failed to Contact Tape Server a7." When this happens, the backup job for that day fails. Rebooting the server fixes the problem, but I am looking for a more viable solution. I looked at a knowledge base of ArcServe error codes, but this one was not listed.
Can anyone help?