[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 240
  • Last Modified:

WISE package reinstalls every time shortcut is clicked only when published thru add/remove

I created a WISE MSI and it installs fine when double-clicked and installed. After publishing thru active directory and installing from add/remove programs, the app "resumes installation" every time the shortcut is clicked (and it does work after the reinstall). Can someone tell me what is different about publishing an app and how to fix it?

Thanks.
0
gjt403
Asked:
gjt403
  • 3
  • 2
1 Solution
 
Vadim RappCommented:
Usually, nothing is different. But since in this case something clearly is, enable detailed logging of installer, and compare the log of the manual installation vs. managed installation (the one from "add new programs"). Also, check if there's anything interesting written in the event log at that point.
0
 
gjt403Author Commented:
Thanks, vadimrapp1. I'm not sure how to enable detailed logging, though. I have WISE 4.01 standard, does that help?
0
 
Vadim RappCommented:
support.microsoft.com/kb/223300
0
 
gjt403Author Commented:
Thanks. MSI logging helped point out 2 problems.
0
 
Vadim RappCommented:
If don't mind sharing, please post the specifics - what exactly was different in the installation when published in GPO vs. manual installation. It would be useful to know what _can_ be different.
0

Featured Post

Concerto's Cloud Advisory Services

Want to avoid the missteps to gaining all the benefits of the cloud? Learn more about the different assessment options from our Cloud Advisory team.

  • 3
  • 2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now