all incoming mail shows deleted in outlook 2003

Posted on 2009-02-10
Medium Priority
Last Modified: 2012-05-06
I recently changed machines moving from Windows 2000 to XP. The newer machine is running Outlook 2003 and my old Outlook was XP.  Everything is migrated and working with one exception. All incoming mail shows deleted?
Question by:sherryeis
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Assisted Solution

war1 earned 2000 total points
ID: 23602587
Hello sherryeis,

Are you using POP3 or IMAP to access your email account?  What do you mean "shows deleted"?  The arrving emails are in Deleted Items folder?

Check if you have a filter sending emails to Deleted Items folder.

Delete and then recreate your accounts in Outlook. A setting may be corrupted during the transfer.

Hope this helps!

Accepted Solution

sherryeis earned 0 total points
ID: 23972801
I actually found that the users had created a rule to move all mail from the imap mailbox to their Personal Folder and it made the mail show with a line through it in the imap mailbox.  Once I corrected the rule the mail shows up as it is susposed to.
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Expert Comment

ID: 23972890
sherryeis, glad the problem is resolved. Thanks for the points.

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