?
Solved

all incoming mail shows deleted in outlook 2003

Posted on 2009-02-10
3
Medium Priority
?
215 Views
Last Modified: 2012-05-06
I recently changed machines moving from Windows 2000 to XP. The newer machine is running Outlook 2003 and my old Outlook was XP.  Everything is migrated and working with one exception. All incoming mail shows deleted?
Help
0
Comment
Question by:sherryeis
  • 2
3 Comments
 
LVL 97

Assisted Solution

by:war1
war1 earned 2000 total points
ID: 23602587
Hello sherryeis,

Are you using POP3 or IMAP to access your email account?  What do you mean "shows deleted"?  The arrving emails are in Deleted Items folder?

Check if you have a filter sending emails to Deleted Items folder.

Delete and then recreate your accounts in Outlook. A setting may be corrupted during the transfer.

Hope this helps!
war1
0
 

Accepted Solution

by:
sherryeis earned 0 total points
ID: 23972801
I actually found that the users had created a rule to move all mail from the imap mailbox to their Personal Folder and it made the mail show with a line through it in the imap mailbox.  Once I corrected the rule the mail shows up as it is susposed to.
0
 
LVL 97

Expert Comment

by:war1
ID: 23972890
sherryeis, glad the problem is resolved. Thanks for the points.
0

Featured Post

Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Are you looking for the options available for exporting EDB files to PST? You may be confused as they are different in different Exchange versions. Here, I will discuss some options available.
I came across an unsolved Outlook issue and here is my solution.
Many of my clients call in with monstrous Gmail overloading issues with Outlook. A quick tip is to turn off the All Mail and Important folders from synching. Here is a quick video I made to show you how to turn off these and other folders in Gmail s…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
Suggested Courses

807 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question