Anytime Endpoint protection 11 tries to up date I get the following error.  LuCallbackProxy.exe - Application Error (the application failed to initialize properly (0xc0000142).  Running windows xp SP3

Posted on 2009-02-10
Last Modified: 2013-11-22
Anytime Endpoint protection 11.0.2 client tries to up date I get the following error.  LuCallbackProxy.exe - Application Error (the application failed to initialize properly (0xc0000142).  Running windows xp SP3, server is windows server 2003 which pushes out the updates and client installs
Question by:adamhicks
    LVL 4

    Expert Comment

    This is a Windows error!
    Lets break this error message down into parts,

    the LuCallBackProxy.exe is....

    The windows application error, can be resolved by reinstalling the application that is failing. Give this a try and let me know!


    Author Comment

    I have tried uninstalling symantec completely and liveupdates and then reinstalling them.  How well does that uniblue registry scan work?
    LVL 4

    Expert Comment

    I wouldnt go as far as to looking into registry scans. Let me research a bit more and get back
    LVL 5

    Accepted Solution

    uninstall LiveUpdate from control panel.

    browse to %userprofile%\Application Data\Symantec & delete the LiveUpdate folder.


    go to C:\Program Files\Symantec\LiveUpdate\ run LuConfig.exe and set to Interactive Mode. Select the HTTP tab make sure it's using your Internet Connection Settings click Ok & apply.

    Run LUALL.exe from the same directory .

    If it still errors .... do you actually have an internet connection ?

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