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Do you have the folder redirection configured for the sent items folder on the bb device? &nbsp;Go to mailbox on bb, select Options &gt;&nbsp;Email Settings, press the menu button and select Folder Redirection.
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Do you have the folder redirection configured for the sent items folder on the bb device?  Go to mailbox on bb, select Options > Email Settings, press the menu button and select Folder Redirection.

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Yes, &quot;send email to handheld&quot; and &quot;save copy in sent folder&quot; are set to yes<br />
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Thanks
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Yes, "send email to handheld" and "save copy in sent folder" are set to yes

Thanks

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It doesn't look as if her calendar is syncing either.
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It doesn't look as if her calendar is syncing either.

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That fixed it - calendar is syncing and messages are synced to the sent items in Outlook. &nbsp;Thanks so much!
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That fixed it - calendar is syncing and messages are synced to the sent items in Outlook.  Thanks so much!

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Hi experts.<br />
I have a user with a BB 8830 whose sent items are not syncing - showing up in the sent folder in Outlook (2003 SP3). &nbsp;BES version is 4.1.4.15. &nbsp;Everything else seems to be working - except her contacts are duplicated, but that is a separate issue I imagine.<br />
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Thanks for the help!
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Hi experts.
I have a user with a BB 8830 whose sent items are not syncing - showing up in the sent folder in Outlook (2003 SP3).  BES version is 4.1.4.15.  Everything else seems to be working - except her contacts are duplicated, but that is a separate issue I imagine.

Thanks for the help!

BlackBerry not syncing sent items with Outlook

BlackBerry is a line of wireless handheld devices and services designed and marketed by BlackBerry Limited. BlackBerry devices can record video, take photos, play music and also provide functions such as Web-browsing, email messaging, instant messaging, and the multi-platform BlackBerry Messenger service, and specializes in secure communications and mobile productivity.