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Backup Exec Restore problem

RoryMcC
RoryMcC asked
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Last Modified: 2013-12-01
We were backing up our Exchange info store to disk, and then backing these up to tape.  When we recently had to do a restore to a Recovery Storage Group, the following error came up:

Final error: 0xe00084ca - The data being read from the media is inconsistent.
Restore- \\********\Microsoft Information Store\First Storage Group An inconsistency was encountered on the storage media in **********.
V-79-57344-33994 - The data being read from the media is inconsistent.

The data was restored from tape back to disk,and the restore attempted from there.  I have tried with two separate data sets, with the same result both times.  Does anyone have any ideas?
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Server Administrator
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Commented:
What version of BackupExec are you using? You could see if any of the below apply:
http://seer.entsupport.symantec.com/docs/277751.htm
 http://seer.entsupport.symantec.com/docs/304291.htm
 

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Commented:
I've looked, and neither of those apply to us.  We are using version 10d.
Rodney BarnhardtServer Administrator
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Commented:
Have you tried recreating the restore job to see if that resolves the problem?

Commented:
We have the exact same problem here. A restore of other files than IS content from the same (restored)  mediaset, like individula PST files,  is working just fine. It seems like this error message is pointing at the wrong direction.
FYI: I tried to restore this mediaset with BE12.5 (rebuild inventories, catalogs and all that): still the same error.
Rodney BarnhardtServer Administrator
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Commented:
I may have found something. I found this article on the Symantec support forum:
 http://www.symantec.com/connect/forums/final-error-0xe00084ca-data-being-read-media-inconsistent-0
Now this refers to a patch for version 12, which really is nothing than the most current device driver installation file. This may solve the problem for Matago:
http://seer.entsupport.symantec.com/docs/303324.htm
For RoyMCc, I am not sure what version you have or when you last ran it, but here is the most recent device drivers for 10D:
 http://seer.entsupport.symantec.com/docs/285593.htm
 
Rodney BarnhardtServer Administrator
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Commented:
Also, here is another exchange error similar to yours, using the same version of Backup Exec, 10d, with an accepted solution:
http://www.experts-exchange.com/Storage/Backup_Restore/Backup_Exec/Q_22742667.html
 

Commented:
Thanks for your contribution, but please read carefully before posting. This is about a RESTORE from  DISK BASED backups.
Rodney BarnhardtServer Administrator
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Commented:
On the last link, there is a portion of that link half way down the document that refers to restoring from disk based backup folders. That is why I included the link.
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